Shipping & Returns

What is your refund policy?

If you’re not 100% satisfied, neither are we. We will move heaven and earth to make sure that you’re happy with our products and customer service. That means that we’ll give you a refund, if we've let you down. Simply contact us within 60 days of your purchase. Drop us a line on (561) 571-1005, or email us at to let us know.

How do I cancel an order?

Placed an order and want to reverse it? That's not a problem. If you wish to cancel your order, email us within 24 hours of when your order was placed and we will refund your purchase. Easy peasy.

Do you ship internationally?

Mugshot Sleeves is currently only available in the United States. Please be patient with us as we work on expanding where we can send our products.

Do you guarantee your products?               

We wouldn’t even dream of selling our products if we didn’t stand behind them. When you purchase Mugshot, we guarantee that you receiving a quality product that will do exactly what it’s supposed to: look good, and hold your favorite hot drink.

How long will Mugshot take to get to me?

There’s nothing like the thrill of purchasing something you’re excited about. And because we understand how that feels, we ensure that each order is shipped out within 24 hours of its placement. We use USPTO to mail your package and slap a tracking number on it so you can be with it every step of the way.

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